Help & advice

Got questions about our handmade creations, upcycled goods, or creative workshops? Here you will find everything you need to know about shopping online, visiting our Northwich shop, and joining our artistic sessions.

Frequently asked questions

We celebrate individuality, creativity, and sustainability at The Misfits Dept. Discover details below regarding our unique pieces, delivery options, and workshop bookings.

What kinds of products do you sell?

We offer an eclectic range of handmade items, original clothes, and carefully upcycled goods. Our stock includes distinctive fashion pieces alongside repurposed items that bring character and personality to everyday life.

Are your clothes recycled or upcycled?

We sell a combination of handmade clothes, original garments, and recycled or upcycled items. Rather than simple second-hand pieces, our upcycled items are creatively transformed to give materials an inspiring second life.

How do I choose the right size for clothing?

Because many of our clothing items are one-of-a-kind handmade pieces, sizing can vary. We provide accurate measurements in centimetres and inches within each product description so you can check your fit before ordering.

How should I care for my handmade or upcycled items?

We recommend hand-washing or using a gentle, cold cycle for handmade and embellished garments to preserve their unique details. For upcycled homeware and items, simply wipe clean with a damp cloth.

Do you deliver across the United Kingdom?

Yes, all items listed on our online store can be delivered directly to your doorstep anywhere in the UK. Orders are carefully packaged using eco-conscious materials wherever possible.

Can I visit your physical shop in Northwich?

Yes! Alongside our webshop, we welcome visitors to our shop in Northwich. You can browse our latest creations in person, ask questions, or collect your orders locally.

How do I book an art workshop?

You can view and book upcoming sessions directly through our creative workshops page. Select a date on our calendar that suits your schedule and reserve your spot online in advance.

What should I bring to a creative workshop?

All key materials and tools are typically provided during our sessions. Wear comfortable clothes that you do not mind getting a bit messy, and bring along an open, creative mind!

Ready to get creative?

Explore our collection of handmade clothes and upcycled treasures, or book a place in one of our upcoming hands-on art workshops today.